IMPORTANT SAFETY RECALL NOTICE -- Bella Home Elevators


Please download the official dealer notice for the CPSC Hazardous Door Gap recall. Please read that notice carefully. Here are some key items for you to act on right away.


Units affected:
All units with swing hoistway doors are subject to this recall if not installed & inspected to the ¾-4 standard: ASME A17.1-2016, part 5.3.1.8.3.

Units exempt:
Any unit installed with an accordion gate and a light screen on the leading edge of the car or a scissor gate with light screen or a floating gate switch can have a maximum gap of 3’’ from the hoistway sill to the inside of the hoistway door. Anything larger is subject to this recall.

Fix:
On all units with an accordion gate, offset hinge pin – 2004/5 and after (verified by job number) – the Recalling Firms will supply the homeowner a half-size space guard to bring the swing landing door to 3/4’’ or less to the hoistway sill.

For all units with an accordion gate, center pin hinge – 2004/5 and earlier (verified by job number) – the Recalling Firms will supply the homeowner a half space guard to bring the swing landing door to 1/4’’ or less.

What must you do:
Send the customer mailer to all your customers by email or mail.

You must confirm this has been done. The CPSC is asking us to advise if any dealers do not attempt to contact their customers.

If a homeowner contacts you directly to get space guards or with any questions about this recall please direct them to the website www.home-elevator-door-gap.com.

On service or maintenance call:
Advise the customer of the recall and confirm if their unit is subject to it.

Measure and document the sill depth at each hoistway door and provide results to customer for submission.

Provide the customer with the recall notice and website information so they can order their free space guard(s)

If during a service visit, a customer conveys that he or she received a space guard(s) but is unable to install the space guard, we ask that you perform the installation during the service visit free of charge.

Tracking your customer contact effort.

Download Consumer Notice

CPSC.gov Recall (Search Residential Elevators)



ELEVATOR SAFETY CODE UPDATE

ASME A17.1 (2016 and newer) for Residential Applications
Download the Elevator Safety Code Update here.

The national ASME A17.1 code is a voluntary safety standard prepared by elevator and engineering professionals. It is used to dictate the safest laws with which installations should comply.

Securing the space between the hoistway door and the car gate/door

In 2016, the Safety Code for Elevators and Escalators (ASME A17.1) was updated adopting the new 3/4″ x 4″ rule. The changes went into effect on May 30, 2017.

EXCEPTION:

In 2015, the Safety Code for Elevators and Escalators (ASME A17.1) in Georgia was updated adopting the new 3/4″ x 3″ rule.

This rule was amended to eliminate a potentially unsafe gap between the hoistway door and car gate/door, which could result in serious injury if the space is not protected by some other means.

At American Elevator, safety is our top priority. All proposed residential elevator configurations will be designed to reduce the space between landing doors and car gates/doors.

These code revisions require the following:

  • The space between a closed hoistway landing door and car gate/door, must reject a 4″ diameter ball at all points.

  • The distance between the hoistway landing door and the edge of the landing door sill shall not exceed 3/4″.

  • Any car gate/door must withstand a force of 75 lbs. without permanent deformation or displacing the car gate/door from its guide/tracks.

Safety Features for New Installation

American Elevator offers a variety of hoistway door and car gate/door packages to comply with the ASME A17.1 (2016 and newer) code requirements to the 3/4″ x 4″(National) & 3/4” x 3”(Georgia) rules. 
Contact your local American Elevator representative for more elevator details.

Additional protection for existing installations

A door baffle and/or a light curtain are options to bring an existing installation, installed prior to ASME A17.1 (2016 and newer), up to the standards of the 2016 and newer code. A door baffle is a way to reduce the space between the car gate/door and the hoistway door. The light curtain is used to detect an obstruction in the space between the car gate/door and the hoistway door and prevents the elevator from leaving the landing if an obstruction is detected.


If you have any questions, or if you would like to schedule an in-person, or virtual consultation, please call us at 1-800-230-8725.